The following is a list of frequently asked questions about the courses we offer.

Course FAQ

What makes the courses offered through PTIFA different from other educational providers?
The courses provided by PTIFA offer a university-level education. We are proud to provide a very high level of clinical competency and proficiency, as well as complete practice and team integration. We are confident that no other provider matches our standard and caliber of education. As a PTIFA graduate, you will be one of the highest trained and qualified botulinum toxin and facial rejuvenation providers. For further details on what makes us different, click here.

How do I get started?
The best way to get started is with the Level 1 course online (16 CE credits). Upon completing Level 1, we recommend you register for Level 2 in order to become a certified botulinum toxin provider.

What do I have to do in order to become trained to inject botulinum toxin?
At a minimum, you will need to successfully complete Level 1 online and Level 2 (Basic Botulinum Toxin). Upon completion of these two courses, you will be trained to use botulinum toxin to treat patients cosmetically in the upper face, as well as for bruxism. After you have completed Level 2, we recommend you attend Level 3 (Advanced Botulinum Toxin) which will train you to use botulinum toxin to treat patients cosmetically in the mid-face, lower-face, neck and also treat myofascial pain.

How much does it cost to get trained so that I am a certified botulinum toxin provider?

The cost for practitioners: Level 1 ($1,695), Level 2 ($3,400), Level 3 ($3,400).
The cost per team members for Level 2 ($799). Please note that team members can access the Level 1 online course for free through their practitioner’s log-in information. If they want CE credits, there is a charge of $199.

Is it necessary for my team to attend the course with me?
Yes, in order to successfully integrate treatment in your office, we recommend that you bring your entire team with you to the Level 2 course. At a minimum, you will need at least your top clinical team member to attend the team member training at the Level 2 course. More details here.

Why do I need to bring my team?
Team training is key to practice integration and your success. Our courses incorporate extensive team member training, as a combination of lecture and hands-on clinical experience. At the Level 2 course, team members attend a separate lecture from the practitioners on Day 1, and also receive hands-on clinical experience with practitioners on Day 2. We find that the practitioners who bring their teams are the ones who are most successful back in practice. PTIFA’s team training covers: treatment FAQ, reception details, photography for case acceptance, office requirements and set-up, reconstitution, ideal treatment sequence, billing, re-care appointments and marketing. Additionally, team members are provided with hands-on training in the Roberts Facial Rejuvenation Photography series – a system that helps you discover patient needs, and concerns, and also helps you achieve 99% case acceptance. More details here.

Are your courses recognized by ADG PACE and ADA CERP?
Yes, PTIFA is an ADA CERP and ADG PACE recognized provider.

Am I allowed to do botulinum toxin (aka Dysport, Botox, Xeomin) and/or dermal fillers treatment in my province/state?
It is up to each participant to determine whether botulinum toxin and/or dermal fillers is in their scope of practice within their jurisdiction. View the registration requirements for Alberta dentists.

Do you have a combined Botulinum Toxin and fillers course?
Our course content is thoughtfully created and presented and allows graduates to be successful in achieving predictable results with no side effects. To do this, there must be a well-grounded and balanced focus on the many aspects of treatment with botulinum toxin. To cover the topics required to be proficient in botulinum toxin, we offer a preliminary online course, a cadaver program, as well as two days of hands-on instruction. Both the topics of botulinum toxin and fillers require ample instruction and hands-on practice, and it is not possible to  offer both of these courses together. A good perspective is to ask yourself if you would want to take a veneer course, and an implant course on the same weekend.

Why do I have to wait one year and document 20 cases in between Level 2 and 3, and in between Level 3 and 4?
In order for you to be successful, we require that all practitioners document the pre and post-treatment photographs for a minimum of 20 cases using the Roberts Facial Rejuvenation Photography series. You are required to complete 20 patient cases in between Level 2 and 3, as well as in between Level 3 and 4. This requirement ensures that you can demonstrate substantial experience and competency with each level of treatment.

Do I have to take all levels?
It is up to each participant to determine which treatment options their jurisdiction permits them to provide. A minimum of completion of Level 2 is required in order to become a certified botulinum toxin provider for the upper face cosmetically and bruxism treatment, completion of Level 3 for botulinum toxin cosmetically in the mid-face and lower-face and neck region as well as for myofascial pain, completion of Level 4 for dermal fillers, and completion Level 5 for advanced non-surgical aesthetic procedures (lasers, IPL, dermabrasions, chemical peels and hair removal).

When can I join the study club?
The study club is available for those who have completed a hands-on botulinum toxin course. For details, click here.

Who teaches the courses at PTIFA?
Our key faculty members are Dr. Warren Roberts and Dr. Janet Roberts.

What is the Roberts Facial Rejuvenation Photography™ series (RFRP)?
The Roberts Facial Rejuvenation Photography™ series is a sequence of 29 facial and intra-oral photographs that your team is trained to take during the Level 2 course. These photos allow you to document a patient in relaxed and activated/expression form and are taken at the time of consult, as well as at the follow-up appointment (“before and after” photographs). The series of photographs also helps you discover patient needs, concerns, and sensitivities. It also improves patient care through documentation, analyzing and standardizing treatment and increase case acceptance. For details on the photo series, click here.

Where can I find details about where each of the courses are?
Upon registration, you will be emailed all of the necessary details for the upcoming course.

Where can I find information on hotels nearby?
Please click here to see the list of hotels we have a relationship and corporate rate with.

Are practitioners required to bring patients to the Level 2 hands-on session?
Each practitioner is required to provide a patient of record for the hands-on sessions. We strongly recommend that one of our team members is your patient, as they will benefit from being able to relate their experience of botulinum toxin treatment to patients. Details here.

How do I book my patient in for the Level 2 hands-on session?
Please call Drs. Roberts’ clinic, A Smile Above, and ask to speak to Tammi at 604-688-4422. Please mention you are a PTIFA course participant.

What is facial rejuvenation?
Facial rejuvenation is any cosmetic or medical procedure used to increase or restore the appearance of a younger age to human face. At PTIFA, we offer training in the field of botulinum toxin, dermal fillers, lasers and more.

What is PTIFA’s affiliation with the manufacturers?
Our faculty members have no vested interest in Allergan, Galderma, Merz or their products.

Botulinum Toxin FAQ

Do patients respond well to having their dentists do botulinum toxin?

Yes! Patients appreciate having someone they are familiar with providing treatment. Going to the dentist’s office is discreet should a patient not want to divulge they are having botulinum toxin (ie: Botox/Dysport/Xeomin) treatments. Learn more about why dentists are an excellent clinician choice for administering botulinum toxin and dermal fillers.

How can I purchase botulinum toxin?
Once you have completed Level 2, please contact one of the manufactures. For Botox, contact Allergan at 1-800-668-6424 (Canada) or 1-800-377-7790 (US) to set-up an account (the process takes approximately five business days after you have returned all required documentation to Allergan). For Dysport, contact Galderma 905-762-2510 (Emma) or toll-free at 1-800-467-20181 or [email protected] to set-up an account.

Can I purchase botulinum toxin products through PTIFA?
No, please contact the manufacturer directly.

How much do you charge per unit of botulinum toxin?
Drs. Warren & Janet Roberts charge patients $12 per unit of botulinum toxin (including Botox, Dysport, Xeomin) at their clinic, A Smile Above. Upon completion of our Level 2 program, you will have the confidence, as well as the clinical competency and proficiency to command this cost of treatment.

What exactly is Botulinum Toxin?
Botulinum toxin is a natural purified protein that relaxes wrinkle causing muscles, creating a smooth and natural look. It’s a simple and quick, non-surgical treatment that delivers great, natural-looking results.

Is Botulinum toxin safe?
Yes! Botulinum toxin has been thoroughly researched (more than 4,000 studies) & clinically used for over 20 years and is approved by both the HPB (Health Protection Branch of Canada) and the FDA. More than 20 million procedures have been performed since 2001.

Botulinum toxin is a natural purified protein that is extracted from a bacteria and refined into a medicine. Similar to how penicillin is made. Botox® is a medicine that has been safely used for many years. It is used on children as young as 2 years old to treat cerebral palsy. These young children receive up to 6 TIMES an average cosmetic dose & receive this treatment every 3-4 months.

How does Botulinum toxin work?
Botulinum toxin targets dynamic wrinkles which are caused by repeated muscular contractions, such as frowning and squinting. Botox® is an injectable treatment derived from a purified protein. It works by relaxing the muscles that cause these dynamic wrinkles, giving the face a more relaxed and refreshed appearance.

Regular use of this simple treatment will soften expression lines and help to ‘stop the clock’ on the development of further deepening of lines. In addition, treatment is so quick and easy, that it can often be done at your patients’ regular hygiene maintenance visit.

How long will a Botulinum toxin treatment last?
On average, the cosmetic effects will gradually wear off after 3-4 months and the therapeutic effects will last 5-6 months.

What is the treatment experience like?
Procedures only takes approximately 10-15 minutes. Full results take up to 14 days after treatment.

Does the injection hurt?
No. It’s the same kind of tiny needle that diabetics use.

What are the possible side effects?
Side effects are very rare and are not permanent. Possible side effects are tenderness at the injections sight, small bruising, short term headache. If any adverse events occur, they will occur within the 1st week and will usually go away in 7-10 days.

Is it safe to use botulinum toxin & dermal fillers together?
Yes, they are terrific alone, but better together.