Level 2 - Team Training for BoNT-A | PTIFA

Level 2 – Team Training for BoNT-A



This course is designed for non-injecting team members to help successfully integrate botulinum toxin services (ie: Dysport®/Botox®) into a dental or medical practice. This course is focused on the theory and clinical skills required to provide the highest level of patient care for your botulinum toxin patients. We find that the practices who are most successful with botulinum toxin are the ones that engage and cross-train their entire team.

Apr 23, 2021 - Apr 24, 2021
Level 2 – Basic Botulinum Toxin: Aesthetic Upper Face & Therapeutic Pain Management

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Course Outline

Level 2 – Team Training course is a two-day session that runs concurrently with the Practitioner’s Level 2 course.


Day 1 (Friday) – Lecture

Team Members attend a separate lecture from the practitioners. The lecture is focused on providing your team with the basic and necessary information for offering botulinum toxin for both therapeutic and aesthetic treatment within a dental or medical office.


Day 2 (Saturday) – Clinical Hands-on

Team Members receive hands-on clinical experience assisting practitioners as they inject patient models. Team Members will have the opportunity to see how the patient is seen from consultation to treatment, to walking out and billing the patient. They will have the opportunity to practice reconstituting and loading syringes, taking the Roberts Facial Rejuvenation Photography series, billing patients.

Team Members graduate from Level 2 with the knowledge, skills and confidence to successfully integrate treatment into a dental or medical practice. Team Members who successfully complete Level 2 are provided with a certificate of completion, as well as the necessary forms. Through their Practitioner, they are able to register for the online Support Study Club – offering case support and more.


  1. Learn how botulinum toxin is used both therapeutically and cosmetically to improve patient care.

  2. Learn proper clinical integration protocols, including: reconstitution and how to draw-up syringes, product storage, reception details, billing, clinic requirements, how to integrate with hygiene and other treatments, how to schedule re-care appointments, how to speak to patients about treatment, patient education and marketing.

  3.  Learn how to take the Roberts Facial Rejuvenation Photography series for improved patient care and case presentation.


  • What is Botulinum Toxin
  • Photography & Storage
  • Reception Details
  • Office Requirements, Supplies & Set-up
  • Reconstitution & Drawing Up Syringes
  • The Ideal Treatment Sequence
  • Marketing
  • Medical Forms
  • Support Resources through the Support Study Club

Format & CE

Level 2 - Team Training course is a 2-day hands-on session (16 hours) always held on a Friday/Saturday.

16 CE credits are provided upon successful completion of the hands-on session.


Who is a Team Member and why is it recommended for them to come to the course?
Team Members are any non-injecting staff member within your office, such as: receptionists, office managers, chair-side assistants, hygienists, medical office assistants, pharmacist assistants, etc. We have found that the offices who cross-train their entire teams are the most successful integrating treatment into their practice. Team Members play an important role facilitating the integration into your practice. We highly encourage you register your entire team for the Level 2 – Team Training course.
How many Team Members should I bring for the Level 2 – Team Training course?
We find that the practices who cross-train their entire team are the ones who are most successful integrating treatment into their office.
Can I register my Team Members closer to the course date?
Yes. Typically we can accommodate Team Member registrations, however the practitioner seats are limited due to the low Instructor to Student ratio.



Provide a high-level of patient care when your entire team is trained and on-board with treatment within your practice.


Immediately integrate treatment into your practice with our proven clinical protocols taught in the Level 2 – Team Training course. Successfully start integrating the following Monday after taking the course.


Fully engage and cross-train your entire Team with the Level 2 – Team Training course.


Train your team to take standardized photography using the Roberts Facial Rejuvenation Photography series. Store & manage your photography using FACETEC Software.


Develop portfolios of your top cases using FACETEC Software. 


Understand how to bill different botulinum toxin treatments, and how to submit treatments for insurance coverage.


Pre-requisite: There is no pre-requisite to take the Level 2 – Team Training. This is a non-injector related course and is open to anyone.

Tuition: $799 per person

All funds are in Canadian Dollars. Please review our Registration Policy prior to registering.

CE Recognition

PTIFA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers with continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. PTIFA designates Level 2 – Team Training for 16 hours of continuing education credits.

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Successfully integrate botulinum toxin treatment into your office by cross-training your entire team.