Level 2 – Team Training for Botox®
$999 CAD + tax
A hands-on clinical course designed specifically for non-injecting team members.
Develop communication, business and clinical skills to support offices offering Botox® services.
What you’ll learn
Learn PTIFAT's proven protocols for successfully introducing Botox® into any sort of dental or medical practice.
Learn how to communicate the benefits of Botox treatment and manage patient expectations with confidence and professionalism.
Receive hands-on training on reconstitution, loading syringes, clinical photography, billing & more.
Meet the Clinical Director
Dr. Warren Roberts
Co-founder & Clinical Director
Dr. Warren Roberts is the Co-Founder and Clinical Director for the Pacific Training Institute for Facial Aesthetics and Therapeutics. He is a retired Clinical Professor in the department of Oral Health Sciences at the University of BC
Dr. Warren Roberts is the Co-Founder and Clinical Director for the Pacific Training Institute for Facial Aesthetics and Therapeutics. He is a retired Clinical Professor in the department of Oral Health Sciences at the University of BC
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Course Details
Elevate Your Role: Botox® Integration for Support Team Members
Transform your practice's success with our specialized course designed exclusively for non-injectors – office managers, receptionists, assistants, hygienists, and administrative professionals. Discover how to become an invaluable asset in your dental or medical office's aesthetic services!
This dynamic program combines convenient online learning with hands-on clinical training, equipping you with the knowledge and skills to confidently support botulinum toxin treatment (aka Dysport®/Botox®). Learn to speak the language of aesthetics, master patient communication, perfect treatment coordination, gain key hands-on clinical skills and enhance the overall patient experience.
The secret to thriving aesthetic practices? A fully engaged, cross-trained team! Practices where everyone understands Botox® services consistently outperform those with siloed knowledge. Join the ranks of high-performing practices where support team members play a crucial role in patient satisfaction and practice growth.
Take your career to the next level while contributing directly to your office's success in the expanding world of aesthetic medicine!
The Level 2 - Team Training course includes an online self-directed didactic section (6 hours & exam), followed by a 1-day clinical session (8 hours). A certificate of completion is provided at the end of the clinical session.
Online Didactic Section
1.1 - Introduction to Botox
48 min
1.2. - Records, Forms, Photography & Facetec
1 h 32 min
1.3 - Office Requirements & Tray Set-up
8 min
1.4 - Reconstitution & Drawing-up Syringes
51 min
1.5 - The Ideal Treatment Sequence
24 min
1.6 - Billing & Insurance
34 min
Botox vs Dysport
1 h 25 min
Tray Components
46min
Reconstitution Requirements/Supplies
3 min
Reconstituting Dysport
3 min
Reconstituting Botox
4 min
Reconstituting Pearls
3 min
Statistics & History of Facial Rejuvenation
1 h 23 min
The Facial Aging Process
43 min
Why Facial Rejuvenation?
2 h 01 min
Treatments Available Today
13 min
Patient Evaluation and Treatment Sequence
23 min
Indications & Contra-Indications For These Techniques
53 min
Supplies List
1 h 23 min
EMG
43 min
Online Study Club
2 h 01 min
Medical Intake & Consent Forms (Editable Templates)
Roberts Facial Rejuvenation Photography series Template
Billing Codes & Details
Facial Anatomy Charts
New Patient "Blue Sheet"
Clinical Hands-on Session
Step into real-world aesthetics as you gain hands-on clinical skills.
This immersive training follows the complete patient journey—from initial consultation through treatment to checkout. You'll gain practical experience in critical support roles:
- Master reconstitution techniques and proper syringe preparation
- Learn how to capture professional-quality photos using the Roberts Facial Rejuvenation Photography series
- Navigate billing and insurance
- Coordinate seamless patient flow and communication
Upon completing Level 2, you'll possess the confidence and competence to immediately enhance your practice's aesthetic services. Graduates receive an official certificate of completion along with a comprehensive suite of ready-to-use forms and protocols. Even better, through your practitioner's membership, you'll gain exclusive access to our online Support Study Club—connecting you with ongoing case support, continuing education, and a community of aesthetic professionals.
Transform from team member to indispensable aesthetic coordinator with skills that directly impact patient satisfaction and practice success!
Understanding the source, pathways and overlap of the cranial nerves provides the foundation for understanding myofacial pain and the synergy that exists between aesthetic and therapeutic botulinum toxin therapy.
What to Expect
Master the Following Skills:
Patient Education & How to Answer a Botox Inquiry
Photography
Reception Details, Billing & Insurance
Reconstitution & Loading Syringes
Supplies & Tray Set-up
Marketing & Portfolio Development
This Course Is Ideal For
This course is geared for non-injecting team members, including:
- Dental Assistants
- Office Managers
- Receptionists
- Hygienists
- Medical Office Assistants • Other Support Staff
Fees & Requirements
Team Member Tuition:
$999 CAD (plus GST)
Pre-requisite:
This course welcomes everyone, regardless of background or prior experience. No prerequisites or qualifications needed — just bring your enthusiasm and readiness to learn.
30%*
Growth in Revenue
* PTIFAT-trained practitioners see a 30% increase in annual revenue within the first year
Course’s FAQ
Access to your online course materials is granted for one year.
Yes, we are an ADA CERP approved educational provider and a certificate of completion will be provided at the end of the course.
Yes, however we recommend that you take the online Level 1 course and the Level 2 course.
This course is open to all: no experience required.
Still Have a Question?
Reach Out Us
Call Us
CE/CME Recognition & Accreditation
PTIFAT is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers with continuing dental education.
ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. PTIFAT designates Level 2 - Team Training for 14 hours of continuing education credits.
Our graduates success stories
“I attended this course many years ago, and again last weekend. It was fantastic in the past, and the content has only evolved and improved. I have extensive injecting experience, but I still gained applicable and beneficial new knowledge. For an aspiring injector, or one who has been doing it for years, this course is the North American gold standard, and I would highly recommend it.”
Dr. Vishal Sharma (Dentist)
Calgary, AB
“Dr. Roberts course is very systematic and thorough. I feel equipped to start administering Botox in my office immediately after the course. Their online resources make it easy to prepare and study for the course ahead of time.”
Dr. Neda Refati (Dentist)
Vancouver, BC
“Best Course I’have taken since graduating in 1996.”
Dr. Marianne Stelmaschuk (Dentist)
Lloydminster, AB
“An extremely well organized CE. One of the best hands on courses ever!”
Dr. Kenneth Banks (Dentist)
Inwood, WV
“A great day of learning today. Attention to anatomy/ markings and injection technique is over and above many other courses. Thank you!”
Dr. Tracey Ruddick (Dentist)
Canmore, AB
“One of the best courses out there for Botox. Highly recommend Dr. Roberts' course, if you are planning to have successful career in Botox injections. He and Dr. Jan are full of knowledge and they are eager to share their wealth of knowledge.”
Dr. Roocha Vyas (Dentist)
Thornhill, ON
The PTIFAT Training Advantage
Typical Botox Course
Hours of Anatomy
16+ Hours
1-2 Hours
Hours of Hands-on Experience
16 Hours
4 Hours
# of Patient Model Injection
8+
Rarely
Photography Education
Limited
Therapeutic & Aesthetic Applications Both Taught
Practice Integration Taught
Marketing Support
Follow-up Practice Support
Faculty Experience
Canadian Standard of Practice for facial aesthetic therapies
Our training and clinical protocols have set the standard in Canada and exceed all college requirements.
Objectives
- Describe how Botox® can be used both therapeutically and cosmetically to improve patient care.
- Identify and describe clinical integration protocols required for successful integration of Botox® into a dental or medical practice.
- Describe the Roberts Facial Rejuvenation Photography series and how it can be stored, compared and used for case acceptance.
Registration Policy
We are committed to providing you with an unprecedented educational and clinical experience. Each course has a limited number of seats and includes a high Instructor to student ratio. In order to achieve this, we dedicate a significant amount of resources and make commitments to Faculty members, Instructors, clinical staffing, patients, venues, hotels, etc to ensure the course exceeds your expectations.
As such, your course registration is considered a firm commitment from you.
We have established the following registration policy:
- All payments are non-refundable and non-transferable, including online courses and product orders.
- It is up to each course participant to determine if treatments (ie: botulinum toxin/dermal fillers/etc) are within their scope of practice by checking in with their local provincial regulatory college. Our courses typically exceed the educational requirements laid out by regulatory colleges, however participants are responsible for determining/meeting any provincial/state governing body restrictions and/or requirements.
- Access to online course materials is granted for one year from registration.
- Course date changes for any hands-on courses (including: Level 1B, Level 2, Level 3 and Level 4, Level 5, Level 6, Refresher Course, Microneedling) are not permitted within 30 days prior to the course dates. All funds will be forfeited if the course is not attended. Changes made prior to 30 days before the course date are subject to a $500 rescheduling fee.
- Deposits are non-transferable and are used to reserve a seat for a specific course date. A deposit will be taken at time of registration, with the balance due 30 days prior to the course date.
- PTIFA reserves the right to cancel, postpone or change any course as required.
- PTIFA is not responsible for hotel, airfare or other expenses incurred due to course changes/cancellations.
® Refresher Course